iTunes and iCloud customers trying to log into their accounts early this morning found that their Apple IDs are not working. They were greeted with the following error message:
"The Apple ID you entered couldn't be found or your password was incorrect. Please try again."
A quick search of Twitter shows the problem is widespread, affecting customers all over the world. There are a few scattered reports that some people's Apple IDs seem to be working. Apple's iCloud system status shows no issues at the time of this writing. Trying to change your Apple ID password results in a "Fatal internal error" on Apple's support pages.
Apple ID accounts are required to download apps from iTunes as well as access your iCloud.com data. The wide scale of the problem indicates its a problem with Apple's servers rather than your individual Apple ID account. Apple is likely working to fix the problem.
Update: Many are reporting that Apple IDs are working again.
Wednesday December 24, 2025 8:40 am PST by Joe Rossignol
In select U.S. states, residents can add their driver's license or state ID to the Apple Wallet app on the iPhone and Apple Watch, and then use it to display proof of identity or age at select airports and businesses, and in select apps.
The feature is currently available in 13 U.S. states and Puerto Rico, and it is expected to launch in at least seven more in the future.
To set up the...
Tuesday December 23, 2025 8:36 am PST by Joe Rossignol
While the iPhone 18 Pro and iPhone 18 Pro Max are not expected to launch for another nine months, there are already plenty of rumors about the devices.
Below, we have recapped 12 features rumored for the iPhone 18 Pro models.
The same overall design is expected, with 6.3-inch and 6.9-inch display sizes, and a "plateau" housing three rear cameras
Under-screen Face ID
Front camera in...
Monday December 22, 2025 11:30 am PST by Juli Clover
Apple hasn't updated the Apple TV 4K since 2022, and 2025 was supposed to be the year that we got a refresh. There were rumors suggesting Apple would release the new Apple TV before the end of 2025, but it looks like that's not going to happen now.
Subscribe to the MacRumors YouTube channel for more videos.
Bloomberg's Mark Gurman said several times across 2024 and 2025 that Apple would...
Wednesday December 24, 2025 9:27 am PST by Juli Clover
2026 is almost upon us, and a new year is a good time to try out some new apps. We've rounded up 10 excellent Mac apps that are worth checking out.
Subscribe to the MacRumors YouTube channel for more videos.
Alt-Tab (Free) - Alt-Tab brings a Windows-style alt + tab thumbnail preview option to the Mac. You can see a full window preview of open apps and app windows.
One Thing (Free) -...
Monday December 22, 2025 8:47 am PST by Joe Rossignol
Earlier this month, Apple released iOS 26.2, following more than a month of beta testing. It is a big update, with many new features and changes for iPhones.
iOS 26.2 adds a Liquid Glass slider for the Lock Screen's clock, offline lyrics in Apple Music, and more. Below, we have highlighted a total of eight new features.
Liquid Glass Slider on Lock Screen
A new slider in the Lock...
Apple reportedly tested a version of the first-generation AirPods with bright, iPhone 5c-like colored charging cases.
The images, shared by the Apple leaker and prototype collector known as "Kosutami," claim to show first-generation AirPods prototypes with pink and yellow exterior casings. The interior of the charging case and the earbuds themselves remain white.
They seem close to some...
Tuesday December 23, 2025 5:21 am PST by Tim Hardwick
Apple's first foldable iPhone, rumored for release next year, may turn out to be smaller than most people imagine, if a recent report is anything to go by. According to The Information, the outer display on the book-style device will measure just 5.3 inches – that's smaller than the 5.4-inch screen on the iPhone mini, a line Apple discontinued in 2022 due to poor sales. The report has led ...
Tuesday December 23, 2025 11:55 am PST by Juli Clover
Samsung is working on a new foldable smartphone that's wider and shorter than the models that it's released before, according to Korean news site ETNews. The "Wide Fold" will compete with Apple's iPhone Fold that's set to launch in September 2026.
Samsung's existing Galaxy Z Fold7 display is 6.5 inches when closed, and 8 inches when open, with a 21:9 aspect ratio when folded and a 20:18...
Wednesday December 24, 2025 7:24 am PST by Joe Rossignol
With the end of 2025 near, the time has come to look back at the devices and accessories that Apple discontinued throughout the year.
Most of the products that were discontinued this year were simply replaced by a new model with an updated chip. However, the iPhone SE line was entirely discontinued when the iPhone 16e launched, and the iPhone Plus line is being phased out.
Below, we have...
Spoke with Apple Rep over the phone, she confirmed there are server problems worldwide regarding Apple IDs. No ETA as to when they will be back up. Suggested I leave it for a night, so expect this to be a potentially extended outtage.
They've been swamped with calls regarding this issue from all over the world.
One downslide to the cloud, is that the problem is out of your hands until they fix it. Even Itunes match takes a few seconds to load the song you want to play. Cool idea, but I'll be sticking to owning a external for all my info for now.
It gets worse. I just got in.... ALL my iCloud information is erased. Gone. Everything. My calendars, contacts, ten years' worth of email. Even my photo.
Har har har :p Can I quote you and print that out in B-I-G B-O-L-D L-E-T-T-E-R-S and hang it up my wall together with the words: "Thou shall not entrust your data to some Foo Company! Thou shall not entrust your important data..."
It's like in the good ol' days: "Did you save your document yet? You know, power failure and such..." - "Oh yes, sure, it's in the Cloud(tm)(R)!" - "No, I mean, did you save it!"
Good luck in recovering your data, hope Apple has a good backup plan ;)
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news on the net that the group 'anonymous' are behind this
Well, that would actually be GOOD news. Because that would mean that at least someone has things under control ;)
Exactly the same happened when Apple launched iCloud. Old MobileMe members could not log in for days since Apples servers where hammered by 25 million that downloaded iOS5 and migrated to iCloud.
Today Music match is launched around the world and Apples servers are overloaded again.
Some in this thread have written that its the downside with the cloud. No. Its the downside since Apple uses Microsoft Azure servers. Real servers don't have this kind of problem. Unix have been "cloud" based since 90is with NFS. Apple used Sun + Oracle before the migration to Azure. We already in 2 month have had more outages with Azure then 10 years with Sun/Oracle/.mac/mobileme.
Apple is idiots when it comes to corporate computing. They had fantastic server lineup with Xserve/Xraid/Xsan. Instead of using this, they today use Microsoft +HP +netapp. That is not non stop servers. No bank/credit card company uses MFST on mission critical servers. Apple should not do that either. And Apple would save money buying its own hardware.
It gets worse. I just got in.... ALL my iCloud information is erased. Gone. Everything. My calendars, contacts, ten years' worth of email. Even my photo.
I really hope this is a temporary glitch and it'll all get restored.