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Apple Launches Two Repair Programs in Canada

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Apple today announced that its Self Service Repair and Genuine Parts Distributor programs are now available in Canada.

iPhone 16 Pro Internal
Launched in 2022, the Self Service Repair program provides customers with access to genuine Apple parts, tools, and manuals to repair select iPhone, iPad, and Mac models, as well as the Studio Display and the Beats Pill. Apple says the program is "intended for individuals with the knowledge and experience to repair electronic devices."

Meanwhile, the Genuine Parts Distributor program allows repair shops that do not have a direct relationship with Apple to order genuine iPhone and iPad parts like displays, batteries, and cameras via select third-party distributors. In Canada, parts can be purchased from MobileSentrix. The program launched in the U.S. and Europe earlier this year.

Tag: Self Service Repair Guide

Top Rated Comments

Hajj.david Avatar
Hajj.david
8 months ago

I wonder how much actual use this program will have.

Most users do not have the skill to do even a minor repair; and probably don't want to mess with ordering parts and a machine to save a few $$.

While availability of genuine parts for 3rd party repair shops, my experience is these places often focus on price and using genuine parts is likely to make the cost difference between them and Apple small enough that people will simply go with Apple. One advantage a store would have is the ability to turn around a repair quicker than Apple for people not close to an Apple Store or ASP.
This is a godsend for people out in the sticks or someone like me who is technical enough to do some of these repairs themselves. Apple also has tools to validate the correctness of the repairs which is a nice touch.
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